Tech & Beyond
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Technology that actually moves your small business forward

Tech & Beyond with Edge IT is a podcast for small business owners. Jeff Gladney takes one real tech decision at a time, like phone systems, internet outages and Windows upgrades, and explains it in plain English.

  • About 20 minutes an episode, no jargon
  • Real costs, real trade-offs and what to do next
  • Free on Spotify
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Phones · 24 min

VoIP vs. Traditional Phone Systems – The Real Numbers

Tired of overpaying for your phone system? In this episode, Jeff Gladney breaks down the real numbers behind VoIP vs. traditional phone lines—and the savings might surprise you. Discover the key differences between ATAs and VoIP phones to make the right hardware choice for your business. Whether you're looking to cut costs, add flexibility, or modernize your communications, this episode gives you the facts you need to make an informed decision.

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Built for the person who ends up being “the IT person”

Most small businesses don’t have an IT department. Somebody, often the owner or office manager, gets stuck figuring out why the internet is down or whether that phone quote is any good. Tech & Beyond is for that person.

Every topic comes from what Jeff and the Edge IT team run into while supporting Louisville-area businesses, so the advice is tested in real offices, not pitch decks.

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Phones · 24 min

VoIP vs. Traditional Phone Systems – The Real Numbers

Tired of overpaying for your phone system? In this episode, Jeff Gladney breaks down the real numbers behind VoIP vs. traditional phone lines—and the savings might surprise you. Discover the key differences between ATAs and VoIP phones to make the right hardware choice for your business. Whether you're looking to cut costs, add flexibility, or modernize your communications, this episode gives you the facts you need to make an informed decision.

Listen on Spotify

Networking · 23 min

Internet Down? Your Step-by-Step Survival Guide

Every small business owner dreads those three words: "The internet's down." In this episode, Jeff Gladney shares his 20+ years of IT expertise with a practical 5-step survival guide to handle internet outages like a pro. Learn how to quickly diagnose problems, implement backup solutions, and keep your business running when connectivity fails. Plus, discover how proactive network monitoring can prevent outages before they happen. Essential listening for any Louisville area business owner who wants to turn potential disasters into minor inconveniences.

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Windows · 19 min

Windows 10 End of Life: What Small Businesses Need to Know NOW

Windows 10 support ends October 14, 2025 – and most small businesses aren't ready. Jeff explains what this means for your security, why Windows 11 upgrades aren't as simple as they seem, and the real costs of waiting too long. Get your upgrade timeline and options before it's too late.

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IT basics · 22 min

The 5 Biggest IT Mistakes Every Small Business Makes (And How to Avoid Them)

The first episode of Tech & Beyond with Edge IT. Jeff walks through the five IT mistakes he sees most often in small businesses and what to do instead, so small business technology gets real, practical, and maybe a little fun along the way.

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Questions before you press play

What is Tech & Beyond about?

Practical technology for small businesses. Each episode takes one real decision owners face, like phone systems, internet outages or a Windows upgrade, and explains it in plain English: what it costs, what can go wrong and what to do next.

Who is the show for?

Small business owners, office managers and anyone who ends up being "the IT person" without that being their job.

How long is an episode?

About 20 to 25 minutes, so one fits in a commute or a lunch break.

Who hosts it?

Jeff Gladney, Managing Partner of Edge IT, a Louisville technology services company that supports small businesses every day.

Does it cost anything?

No. The show is free on Spotify.

Is this professional advice?

No. Tech & Beyond is general technology education. For decisions about your own systems, talk with your IT or security provider.

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